{"id":66150,"date":"2021-04-08T09:46:39","date_gmt":"2021-04-08T09:46:39","guid":{"rendered":"https:\/\/www.meliconi.com\/atencion-al-cliente\/"},"modified":"2025-11-20T16:23:16","modified_gmt":"2025-11-20T15:23:16","slug":"atencao-ao-cliente","status":"publish","type":"page","link":"https:\/\/www.meliconi.com\/pt-pt\/atencao-ao-cliente\/","title":{"rendered":"Aten\u00e7\u00e3o ao cliente"},"content":{"rendered":"<div>\n<div>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f68922-o1\" lang=\"pt-PT\" dir=\"ltr\" data-wpcf7-id=\"68922\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/66150#wpcf7-f68922-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"68922\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f68922-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:68922,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;me-data-group&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;me-product&quot;,&quot;operator&quot;:&quot;not equals&quot;,&quot;if_value&quot;:&quot;&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-5.5.2&quot;:true,&quot;notice_dismissed_update-cf7-5.5.3&quot;:true,&quot;notice_dismissed_update-cf7-5.5.4&quot;:true,&quot;notice_dismissed_update-cf7-5.5.5&quot;:true,&quot;notice_dismissed_update-cf7-5.5.6&quot;:true,&quot;notice_dismissed_update-cf7-5.6&quot;:true,&quot;notice_dismissed_update-cf7-5.6.1&quot;:true,&quot;notice_dismissed_update-cf7-5.6.3&quot;:true,&quot;notice_dismissed_update-cf7-5.6.4&quot;:true,&quot;notice_dismissed_update-cf7-5.7.3&quot;:true,&quot;notice_dismissed_update-cf7-5.7.5.1&quot;:true,&quot;notice_dismissed_update-cf7-5.7.6&quot;:true,&quot;notice_dismissed_update-cf7-5.7.7&quot;:true,&quot;notice_dismissed_update-cf7-5.8&quot;:true,&quot;notice_dismissed_update-cf7-5.8.1&quot;:true,&quot;notice_dismissed_update-cf7-5.8.3&quot;:true,&quot;notice_dismissed_update-cf7-5.8.6&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/>\n<\/fieldset>\n<div class=\"uk-grid-small uk-margin uk-child-width-1-1\" uk-grid>\n\t<div class=\"uk-margin-bottom\">\n\t\t<p><label class=\"uk-form-label\">Preciso de assist\u00eancia em:<\/label>\n\t\t<\/p>\n\t\t<div class=\"uk-form-controls\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"me-product\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required uk-select\" aria-required=\"true\" aria-invalid=\"false\" name=\"me-product\"><option value=\"\">&#8212;Por favor escolha uma op\u00e7\u00e3o&#8212;<\/option><option value=\"Com\u00e9rcio eletr\u00f3nico\">Com\u00e9rcio eletr\u00f3nico<\/option><option value=\"Telecomandos\">Telecomandos<\/option><option value=\"Suportes para TV\">Suportes para TV<\/option><option value=\"Auscultadores para TV\">Auscultadores para TV<\/option><option value=\"MySound\">MySound<\/option><option value=\"Acess\u00f3rios para eletrodom\u00e9sticos\">Acess\u00f3rios para eletrodom\u00e9sticos<\/option><option value=\"Antenas de TV\">Antenas de TV<\/option><option value=\"Outros produtos\">Outros produtos<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div data-id=\"me-data-group\" data-orig_data_id=\"me-data-group\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<hr \/>\n\t\t<div class=\"uk-margin-small-bottom\">\n\t\t\t<p><label class=\"uk-form-label\">Nome completo <span class=\"uk-text-small\">(obrigat\u00f3rio)<\/span><\/label>\n\t\t\t<\/p>\n\t\t\t<div class=\"uk-form-controls\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"me-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required uk-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"me-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"uk-margin-small-bottom\">\n\t\t\t<p><label class=\"uk-form-label\">Email <span class=\"uk-text-small\">(obrigat\u00f3rio)<\/span><\/label>\n\t\t\t<\/p>\n\t\t\t<div class=\"uk-form-controls\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"me-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email uk-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"me-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"uk-margin-small-bottom\">\n\t\t\t<p><label class=\"uk-form-label\">Cidade <span class=\"uk-text-small\">(obrigat\u00f3rio)<\/span><\/label>\n\t\t\t<\/p>\n\t\t\t<div class=\"uk-form-controls\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"me-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required uk-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"me-city\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"uk-margin-small-bottom\">\n\t\t\t<p><label class=\"uk-form-label\">Telefone <span class=\"uk-text-small\">(obrigat\u00f3rio)<\/span><\/label>\n\t\t\t<\/p>\n\t\t\t<div class=\"uk-form-controls\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"me-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel uk-input\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"me-phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"uk-margin-small-bottom\">\n\t\t\t<p><label class=\"uk-form-label\">O seu pedido:<\/label>\n\t\t\t<\/p>\n\t\t\t<div class=\"uk-form-controls\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"me-request\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea uk-textarea\" aria-invalid=\"false\" name=\"me-request\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"uk-margin-top\">\n\t\t\t<div class=\"uk-grid-small uk-text-small\" uk-grid>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Aceito a <a href=\"\/pt-pt\/privacy-policy\/\" target=\"_blank\">pol\u00edtica de privacidade<\/a><\/span><\/label><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"uk-grid-small uk-text-small\" uk-grid>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-newsletter\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"acceptance-newsletter[]\" value=\"O abaixo-assinado, tendo lido e compreendido integralmente a informa\u00e7\u00e3o acima e estando plenamente ciente dos seus direitos, presta livremente o seu consentimento para receber a newsletter peri\u00f3dica por e-mail, com o direito de retirar esse consentimento a qualquer momento, contactando o Respons\u00e1vel pelo Tratamento. (*)\" \/><span class=\"wpcf7-list-item-label\">O abaixo-assinado, tendo lido e compreendido integralmente a informa\u00e7\u00e3o acima e estando plenamente ciente dos seus direitos, presta livremente o seu consentimento para receber a newsletter peri\u00f3dica por e-mail, com o direito de retirar esse consentimento a qualquer momento, contactando o Respons\u00e1vel pelo Tratamento. (*)<\/span><\/span><\/span><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div style=\"height:0\">\n\t\t\t\t<p><span id=\"wpcf7-6a02159bf0a16-wrapper\" class=\"wpcf7-form-control-wrap me-security-wrap\" ><label for=\"wpcf7-6a02159bf0a16-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-6a02159bf0a16-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"me-security\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div>\n\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner uk-button uk-button-primary uk-button-large uk-margin-top\" type=\"submit\" value=\"Enviar pedido\" \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div>\n<div>\n<p>O Servi\u00e7o de Apoio ao Cliente oferece a assist\u00eancia dedicada de uma equipa capaz de prestar tanto apoio como aconselhamento sobre toda a gama de produtos e servi\u00e7os do universo Meliconi.<\/p>\n<p>Todo o profissionalismo da Meliconi ao servi\u00e7o dos nossos Clientes: para os apoiar, aconselhar e satisfazer.<\/p>\n<\/div>\n<h2>\n<p>Assist\u00eancia para telecomandos, auscultadores e antenas<\/p>\n<\/h2>\n<hr>\n<div>\n<p><a href=\"mailto:telecomandi@meliconi.com\"><\/p>\n<p>telecomandi@meliconi.com<\/p>\n<p><\/a><\/p>\n<\/div>\n<h2>Assist\u00eancia t\u00e9cnica para outros produtos<\/h2>\n<hr>\n<ul>\n<li>\n<p><a href=\"mailto:clientes@misterpuzzle.pt\"><\/p>\n<p>clientes@misterpuzzle.pt<\/p>\n<p><\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"mailto:info@meliconi.com\"><\/p>\n<p>info@meliconi.com<\/p>\n<p><\/a><\/p>\n<\/li>\n<\/ul>\n<h2>\n<p>Assist\u00eancia da loja online<\/p>\n<\/h2>\n<hr>\n<div>\n<p><a href=\"mailto:mel-customer@meliconi.com\"><\/p>\n<p>mel-customer@meliconi.com<\/p>\n<p><\/a><\/p>\n<\/div>\n<p><!--more--><br \/>\n<!-- 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id=\\\"9564\\\"]<\\\/p>\",\"content_align\":true,\"content_column_breakpoint\":\"m\",\"icon_width\":80,\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"margin\":\"default\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"default\",\"panel_style\":\"card-default\",\"text_align\":\"center\",\"title\":\"\",\"title_align\":\"top\",\"title_color\":\"primary\",\"title_element\":\"h2\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\"}}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"text_color\":\"light\",\"width_medium\":\"2-5\"},\"children\":[{\"type\":\"text\",\"props\":{\"block_align\":\"center\",\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>O Servi\\u00e7o de Apoio ao Cliente oferece a assist\\u00eancia dedicada de uma equipa capaz de prestar tanto apoio como aconselhamento sobre toda a gama de produtos e servi\\u00e7os do universo Meliconi.<\\\/p>\\n\n\n<p>Todo o profissionalismo da Meliconi ao servi\\u00e7o dos nossos Clientes: para os apoiar, aconselhar e satisfazer.<\\\/p>\",\"margin\":\"default\",\"maxwidth\":\"xlarge\"}}]}],\"props\":{\"layout\":\"3-5,2-5\"}}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"column_gap\":\"small\",\"layout\":\"1-3,1-3,1-3\",\"row_gap\":\"small\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"small\",\"position_sticky_breakpoint\":\"m\",\"style\":\"tile-muted\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Assist\\u00eancia para telecomandos, auscultadores e 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\",\"list_size\":\"large\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>clientes@misterpuzzle.pt<\\\/p>\",\"icon\":\"mail\",\"icon_color\":\"secondary\",\"link\":\"mailto:clientes@misterpuzzle.pt\",\"link_target\":true}},{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>info@meliconi.com<\\\/p>\",\"icon\":\"mail\",\"icon_color\":\"secondary\",\"link\":\"mailto:info@meliconi.com\",\"link_target\":true}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"padding\":\"small\",\"position_sticky_breakpoint\":\"m\",\"style\":\"tile-muted\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Assist\\u00eancia da loja online<\\\/p>\",\"title_element\":\"h2\",\"title_style\":\"h3\"}},{\"type\":\"divider\",\"props\":{\"divider_element\":\"hr\"}},{\"type\":\"list\",\"props\":{\"column_breakpoint\":\"m\",\"image_align\":\"left\",\"image_svg_color\":\"emphasis\",\"image_vertical_align\":false,\"list_element\":\"ul\",\"list_horizontal_separator\":\", \",\"list_size\":\"large\",\"list_type\":\"vertical\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"list_item\",\"props\":{\"content\":\"\n\n<p>mel-customer@meliconi.com<\\\/p>\",\"icon\":\"mail\",\"icon_color\":\"secondary\",\"link\":\"mailto:mel-customer@meliconi.com\",\"link_target\":true}}]}]}]}]}],\"version\":\"4.3.5\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Servi\u00e7o de Apoio ao Cliente oferece a assist\u00eancia dedicada de uma equipa capaz de prestar tanto apoio como aconselhamento sobre toda a gama de produtos e servi\u00e7os do universo Meliconi. Todo o profissionalismo da Meliconi ao servi\u00e7o dos nossos Clientes: para os apoiar, aconselhar e satisfazer. Assist\u00eancia para telecomandos, auscultadores e antenas telecomandi@meliconi.com Assist\u00eancia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-66150","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aten\u00e7\u00e3o ao cliente - Meliconi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.meliconi.com\/pt-pt\/atencao-ao-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aten\u00e7\u00e3o ao cliente - Meliconi\" \/>\n<meta property=\"og:description\" content=\"O Servi\u00e7o de Apoio ao Cliente oferece a assist\u00eancia dedicada de uma equipa capaz de prestar tanto apoio como aconselhamento sobre toda a gama de produtos e servi\u00e7os do universo Meliconi. 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